Managing your payment and billing information

Learn how to view and manage your payment information and billing contacts using the new billing platform.

Who can use this feature?

Organization owners, billing managers, and personal account users

In this article

The payment methods available depend on your account type. Enterprise and organization accounts have more payment options than personal accounts. Invoiced enterprise accounts make their payments using other methods. For more information, see Supported payment methods for GitHub.

Managing payment information

  1. In the upper-right corner of any page on GitHub, click your profile picture.

  2. Select the account you want to view and then access the "Billing & Licensing" pages:

    • Personal accounts: Click Settings, then in the Access section of the sidebar, click Billing & Licensing.
    • Organizations: Click Your organizations, then next to the organization, click Settings. In the organization sidebar, click Billing & Licensing.
    • For enterprises, click Your enterprises, then click the enterprise name. Click the Billing & Licensing tab at the top of the page.

  3. From the list of "Billing & licensing" pages, click Payment information to display full details of your payment method.

  4. To edit your payment method:

    • Bank card or PayPal: In "Payment method", click Edit to update your payment information.
    • Azure subscription: Under "Azure subscription", click to edit your subscription or to remove your subscription. See Connecting an Azure subscription.

Note

You may see an authorization hold on your provided payment method once its updated or after accruing significant usage of metered services. Authorization holds are temporary and are released as quickly as possible.

Troubleshooting payment method issues

If you encounter issues when adding or updating a payment method, you can try the following:

  1. Retry adding your payment method.
  2. Try adding a new payment method.
  3. Contact GitHub Support or your customer representative for additional assistance.

Viewing payment history

You can view your payment history, including the date, amount, and payment method. You can also download past payments.

  1. Display the Billing & Licensing pages.
  2. Click Payment history to show details of payments.
  3. To view the receipt for a payment, click .
  4. To download a receipt or invoice, click under "Receipt" or "Invoice".

Managing billing contacts

Organizations and enterprises can add contacts to receive emails with billing notifications for payments and budget threshold alerts. One of the contacts is defined as the primary contact.

Organization billing contacts

  1. Display the Billing & Licensing page for the organization.
  2. Click Additional billing details.
  3. In the table of "Email recipients":
    • Click Add, enter an email address, and click Add to add a new billing contact.
    • Use the Edit drop-down for an existing contact to remove the contact or make that contact the primary billing contact.
    • Click Edit to update the email address for the primary billing contact.

Enterprise billing contacts

  1. Display the Billing and Licensing page for the enterprise.
  2. Click Billing contacts.
  3. In the table of "Email recipients":
    • Click Add, enter an email address, and click Add to add a new billing contact.
    • Use the drop-down for an existing contact to remove the contact or make that contact the primary billing contact.
    • Click to update the email address for the primary billing contact.